Synced from Lever · Feb 26

Support Engineer

FinixSan FranciscoPosted Feb 26, 2025
Support EngineerOn-siteMid
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Mirrored from Finix's own Lever careers system · refreshed hourly

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Feb 26
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Job description

About Finix

Finix is building the global operating system for fintech, starting with payments. From startups to publicly traded companies, Finix processes tens of billions of dollars annually both in-store and online. Finix was founded in 2015 and is headquartered in San Francisco.
 
To date Finix has raised over $200M, including a $75M Series C led by Acrew Capital and Lightspeed Venture Partners and backed by American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Visa, and others

About the role:
 
At Finix, we build for scale and develop systems that can process tens of thousands of events per second. Our systems move millions of dollars per day. We iterate quickly and constantly release new features with little to no margin for error.
 
As a member of the Support Engineering Team, you are the front line and the face of Finix. You will interact with customers daily and help them on their path to becoming payment processing platforms, all while improving the product by collaborating closely with the Revenue, Product, and Engineering teams.
 
We are looking for a candidate who is a payment nerd or is interested in being one. Additionally,  successful candidates are natural problem-solvers and show a curiosity about how the industry works. They are excited to help our customers build their own perfect payments stack.
 
This hybrid role entails working in the office 4 days per week in our San Francisco HQ. 
 
View original posting on Lever

What applying to Finix usually looks like

Based on publicly available information, candidates applying through Lever for Finix can generally expect a process consistent with common Lever-based hiring workflows. This typically starts with an online application and resume review, followed by potential outreach from a recruiter for an initial screening conversation. From there, the process may include multiple stages such as hiring manager interviews, skills-based assessments, or panel discussions relevant to the specific role, whether technical, sales-oriented, or design-focused. Communication is often managed through automated updates within the Lever platform, though response times vary depending on the team and role. Candidates should be prepared to demonstrate role-specific competencies and cultural fit, as companies using Lever commonly emphasize structured evaluation criteria. Following up politely after submission is generally considered acceptable practice.

Based on publicly available information. LandEarly does not verify interview process details.

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