Job descriptionFull Time
Habeo is the IT asset management and CMDB platform built specifically for higher education, replacing ServiceNow ITAM at universities with native Jamf, Intune, and Google Admin discovery, Workday-driven lifecycle management, and GASB 34/35-compliant depreciation. We're hiring a Solutions Architect to own the technical relationship with prospective and existing university customers — translating complex campus IT environments into successful Habeo implementations.
What you'll do
- Serve as the primary technical resource during the sales cycle, scoping integrations with MDM (Jamf, Intune, Google Admin), HRIS (Workday, Banner, PeopleSoft), and identity systems (Shibboleth, SAML SSO)
- Design and validate migration plans from legacy asset systems such as ServiceNow ITAM, Asset Panda, EZOfficeInventory, Snipe-IT, or Lansweeper
- Lead technical discovery calls with CIOs, asset managers, and CISOs to map institutional requirements to Habeo's data model
- Own the technical narrative in security and compliance reviews, including walking customers through HECVAT responses and platform architecture
- Partner with product and engineering to relay field requirements and edge cases from complex, decentralized university IT environments
- Support onboarding and parallel-run cutover for new customers, ensuring data integrity through historical import and mapping
What we're looking for
- 5+ years of experience in a solutions architect, sales engineering, or technical implementation role for a B2B SaaS platform
- Hands-on experience with system integrations (APIs, SSO/SAML, SCIM) and data migration projects
- Strong ability to communicate technical concepts to both technical and non-technical stakeholders, including executive audiences
- Experience scoping and supporting enterprise or institutional software implementations
- Comfort working directly with customers in a founder-led, high-touch sales motion rather than a heavily scripted process
- Excellent written and verbal communication skills, including experience with RFPs, security questionnaires, or compliance documentation
Nice to have
- Prior experience in higher education IT, ITAM, CMDB, or asset management platforms
- Familiarity with Workday, Banner, PeopleSoft, Jamf, or Intune
- Experience with GASB, FERPA, or federal grant compliance frameworks