Job descriptionFull Time
Migaru AI builds an AI-native CRM that keeps the customer record up to date automatically, by reading a sales team's email, calendar, and calls instead of relying on reps to type everything in by hand. We're hiring an Operations Associate to help keep the internal gears of the company turning as we grow, supporting day-to-day operational workflows across the business.
What you'll do
- Support daily operational tasks across departments, helping teams track work, resolve issues, and keep processes running smoothly
- Maintain accurate records and documentation in internal systems and tools
- Monitor recurring workflows (onboarding, reporting, vendor or customer requests) and flag or resolve exceptions
- Coordinate between teams (sales, customer success, product) to unblock operational issues
- Help build and refine simple processes, checklists, and documentation as the company scales
- Pull together basic reporting and data summaries for leadership on request
What we're looking for
- 1-3 years of experience in an operations, business operations, or similar generalist role
- Strong organizational skills and comfort juggling multiple workstreams at once
- Clear written and verbal communication
- Comfortable working in spreadsheets and common business software/SaaS tools
- A proactive, detail-oriented approach and willingness to own ambiguous problems
- Ability to work independently while keeping stakeholders informed
Nice to have
- Experience at a startup or fast-growing company
- Familiarity with CRM or sales/customer success tools
- Basic comfort with data analysis or reporting tools