We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.
As Senior Product Manager, you will lead one of our trading product teams and help achieve our vision of providing unique and entertaining betting experiences to customers around the world. You will join the wider Product Management department, working with the best talent to design and deliver industry-leading products that drive customer and business value in our Sports product. Specifically, you will progress our Football offer and proposition, working closely with our Quants, Engineering and Trading teams to leverage our internal Football model and differentiate Super from our competitors.
What the role involves
Customer and Competitor Insight
- Lead on customer understanding, discovery and defining customer value for our products.
- Leverage AI to drive discovery and utilise customer feedback from multiple touchpoints across the organisation to build a picture of customer problems, opportunities and behaviour.
- Make data-driven decisions using customer research, behavioural, product and commercial data, working with AI & Data Analysts to develop the reporting capabilities needed to measure customer behaviour and product engagement.
- Define what success looks like for our product and take responsibility for its measurement in-life, testing and iterating to achieve the product objectives, whilst maintaining ongoing awareness of our key competitors and their offering.
Execution
- Own the Football model driven product journey end to end, ensuring customer value is always the team's key priority, providing domain expertise and developing deep knowledge of the Super product.
- Identify and understand customer behaviour and needs to define the hypotheses and requirements that shape suitable features for the Football model.
- Create best-in-class product features and journeys that take the player experience to the next level, working with engineers and stakeholders to define and deliver reliable, scalable solutions to customer problems.
- Coordinate product launch plans with Go To Market, marketing, commercial, operations and support teams, whilst remaining aware of regulatory compliance, GDPR requirements and the legal positioning of the Sports Betting and Gaming industry and how these impact product features and requirements.
Influencing People
- Engage with your stakeholders to understand their expectations and incorporate their feedback where appropriate.
- Set the right expectations with stakeholders and effectively communicate status and progress on outcomes and deliverables.
Product Strategy and Roadmap
- Build and maintain a roadmap for your area that delivers short-term and long-term objectives aligned to the overall company and product strategy, driving it from ideation and product discovery through to in-life product.
- Prioritise initiatives based on customer value, business viability and technical feasibility, and input into defining the quarterly Objectives and Key Results for your product team.
What we are looking for
- 5+ years' experience as a Product Manager working with Engineering teams.
- Sports Trading product experience, building products that scale.
- Knowledge of Sports Betting Trading systems.
- Customer-focused and data-driven, with a passion for solving customer problems.
- Strong AI competencies to reduce time to market and time to customer value.
- Self-motivated and organised, with the ability to drive product strategy.
- Understanding of technology and agile development methodologies.
- Outstanding verbal and written communication skills.
- Thrives in a fast-paced, results-driven environment.
- Excellent English language skills.
Nice to have
- Experience working with sports models, as this role works directly with our Football model.
What we offer
- Medical / Health Insurance
- Open Annual Leave
- Employee Assistance Programme
- Training & Learning Development
Additional benefits vary by country and will be shared during the hiring process.
About Super
We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.
Shaping the Future of Play
Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers
Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).
At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.