Technical Writer

DoubleTap Consulting is a software consultancy that builds custom websites, product platforms and internal software for streaming, SaaS and commerce teams, working with clients like Hulu, Auth0, Italic and Raven Health. We're looking for a Technical Writer to bring clarity and precision to the documentation, technical content and internal knowledge that support our engagements and our engineering team.

What you'll do

• Write and maintain technical documentation, including internal engineering guides, API references, and process runbooks
• Translate complex technical concepts from senior engineers and designers into clear, accurate content for both technical and non-technical audiences
• Partner directly with the engineers and designers running each engagement to document architecture decisions, integration patterns, and handover materials for clients
• Create and maintain documentation standards, templates and style guidelines across projects
• Produce client-facing deliverables such as onboarding guides, release notes and post-engagement handover documentation
• Review and edit technical content for accuracy, consistency and clarity before it ships

What we're looking for

• Proven experience as a technical writer, documentation specialist, or similar role in a software or technology environment
• Strong writing and editing skills, with the ability to explain technical systems clearly and concisely
• Comfort working directly with engineers to gather information without needing heavy hand-holding
• Experience documenting APIs, software architecture, or internal tools
• Ability to manage multiple documentation projects across different clients or engagements simultaneously
• Solid grasp of version control and documentation tooling (e.g., Markdown, static site generators, or similar)

Nice to have

• Familiarity with Next.js, React, or Node-based application environments
• Experience writing for a consultancy or agency setting with multiple concurrent clients
• Background in creating design systems documentation or CMS user guides for non-technical teams