Job descriptionFull Time
Higglo Digital is an ABA and behavioral health marketing agency that runs SEO, GEO, CRO, UX, web development, and digital PR as one integrated growth engine, focused on turning search and AI visibility into qualified pipeline for its clients. We're looking for an Account Coordinator to support our client services team in keeping campaigns, communications, and deliverables running smoothly across accounts.
What you'll do
- Serve as a day-to-day point of contact for client questions, requests, and status updates
- Coordinate timelines, deliverables, and approvals across internal teams (SEO, content, web, design)
- Prepare and maintain reports, decks, and campaign trackers for client meetings
- Schedule and help run client calls, capturing notes and following up on action items
- Monitor project timelines to flag risks or delays before they affect client deadlines
- Support account managers with administrative tasks such as invoicing, contract tracking, and file organization
What we're looking for
- 1-2 years of experience in an account coordinator, account management, or client services role, ideally at an agency
- Strong written and verbal communication skills, with comfort presenting updates to clients
- Excellent organizational skills and the ability to juggle multiple accounts and deadlines
- Proficiency with common project management and office tools (e.g., spreadsheets, project trackers, presentation software)
- A proactive, detail-oriented mindset and comfort following up with both clients and internal teams
- Ability to stay calm and organized under shifting priorities
Nice to have
- Familiarity with digital marketing concepts such as SEO, CRO, or paid media
- Prior experience working with healthcare, medical, or behavioral health clients
- Experience with reporting or analytics tools