Executive Assistant
About R/GA
R/GA is a global digital innovation agency specializing in digital product development, brand transformation, media, and communications for major companies. We are on a mission to help companies grow by enabling them to change, across their business, the experience they offer and the campaigns that take them to market.
Our work tends to be a fusion of what we call Stories and Systems: the narrative and the design, technology and the interface working together. R/GA is a brand but it's also a collective of atypical outsiders and misfits who drive everything we do through bold creativity and bright, strategic thinking.
About the role
Our Office Services team plays an integral role in maintaining and assisting our staff. They provide much needed support to keep R/GA running smoothly and efficiently.
Here’s what you should know if you want to be an Executive Assistant in R/GA:
On any given day you might
- Provide complex calendar management to multiple executives.
- Handle all travel arrangements in alignment with R/GA travel policies and procedures.
- Manage multiple projects simultaneously and assist with special research assignments.
- Process business related expenses.
- Anticipate executive and agency needs.
- Liaise with Executive Assistants in other offices/locations on projects and tasks.
- Exercise good judgment, tact, and patience in a high pressure environment.
- Utilize excellent planning and organizational skills, and a strong attention to detail.
- Employ exceptional time management skills.
- Use collaborative platforms and applications such as MS Office, Zoom, Google Meet, Google Docs and Slack; among others.
- Assist on personal requests in extraordinary circumstances, as dictated by the business.
- Use a high level of discretion and judgment, often speaking on behalf of assigned executive(s).
The ideal person
- Has outstanding bilingual written and oral communication skills.
- Has a customer-centric mentality and experience interacting with internal and external clients.
- Demonstrates a high level of business acumen, organizational savvy, and emotional intelligence.
- Can prioritize, multi-task and remain flexible in a fast paced and high pressure environment.
- Has very strong attention to detail and organizational skills.
- Has strong interpersonal and relationship-building skills.
- Is a natural team player.
- Exercises good judgment, tact, and patience.
- Is adaptable and non-resistant to changes, as dictated by evolving office environments.
- Is able to complete a high volume of tasks and projects with little or no guidance.
You bring
- 8+ years of experience supporting C-Level Executives.
- Excellent bilingual written and oral communication skills.
- Experience working in a client-facing environment is a plus.
- Proficiency in Microsoft 365 (Outlook + Office) and Google Suite/Workplace.
- Experience working with Concur/Brex/Navan is a plus.
- Experience in presentation design is a plus.
- Proficiency in English.
Diversity
No matter who you are, where you’re from, who you love, follow in faith, disability (or superpower), status, ethnicity or the gender you identify with (please do tell us your pronouns), you're welcome at R/GA. If you have any requests or requirements to support you throughout any interview process, please let us know.