Product Analyst

Migaru AI builds an AI-native CRM that automatically keeps a company's sales record current by reading email, calendar, and call data, filing conversations against the right accounts and deals, and drafting follow-ups, meeting prep, and pipeline suggestions for reps to approve. We're looking for a Product Analyst to help the product team understand how the platform is actually being used and where it should go next.

What you'll do

• Analyze product usage data to identify adoption trends, friction points, and opportunities across the CRM, outreach, docs, forecasting, and prospecting features
• Partner with product managers and engineers to define, track, and report on key product metrics and success criteria for new features
• Build and maintain dashboards and self-serve reporting so product, engineering, and customer-facing teams can answer their own questions about usage and performance
• Investigate specific questions about customer behavior, such as which features drive retention or where users get stuck, and present findings with clear recommendations
• Work with design and engineering during feature development to define instrumentation and ensure the right data is captured from day one
• Synthesize qualitative signals (customer calls, support tickets, sales feedback) alongside quantitative data to build a fuller picture of user needs

What we're looking for

• 2+ years of experience in a product analytics, business analytics, or data analyst role, ideally at a B2B SaaS company
• Strong SQL skills and experience working directly with product usage or event-level data
• Comfort with a BI or analytics tool (e.g. Looker, Mode, Amplitude, or similar) to build dashboards and ad hoc analyses
• Ability to translate ambiguous business questions into clear analyses and communicate findings to non-technical stakeholders
• Experience collaborating closely with product managers and engineers on metrics definitions and experiment design
• Solid understanding of statistics and experimentation methods (A/B testing, cohort analysis)

Nice to have

• Experience with CRM, sales, or go-to-market products specifically
• Familiarity with Python or another scripting language for data analysis
• Experience working at an early-stage startup where tooling and process are still being built out