We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
What you bring
We are looking for an operationally strong, detail-oriented professional (f/m/d) who is passionate about employee well-being, process efficiency, and program administration. Rather than counting your years of experience, we value your core skills, adaptability and your ability to run complex programs smoothly.
Mandatory Qualifications & Skills:
- Operational Excellence & Process Mapping: Strong capability to manage day-to-day administration, troubleshoot operational issues, and optimize workflows.
- Vendor & Partner Management: Skills in coordinating with external providers and third-party administrators to ensure high-quality service delivery.
- Analytical & Compliance Mindset: Ability to interpret benefits data, monitor program utilization, and ensure alignment with local regulatory and legal requirements.
- Customer-Centric Communication: Fluent in German and English (written and spoken), strong empathetic communication skills to support employees navigating complex benefits queries.
- Academic Foundation: A Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field of study.
- Technical Proficiency: Experience working with HR Information Systems (HRIS), benefits administration platforms, and data tools like MS Excel.
What you´ll build
In this role, you will be at the heart of our employee experience, ensuring our benefits programs run seamlessly while helping to shape and manage future offerings.
Your Key Responsibilities:
- Build Robust Management Frameworks: Support the design, implementation, and governance of existing and new benefits programs, ensuring they are competitive, scalable, and compliant.
- Build Seamless Benefits Operations: Manage the day-to-day administration of diverse benefits programs (such as retirement, financial wellness and mobility/transportation), ensuring accuracy and operational efficiency.
- Build Strong Vendor Relationships: Oversee external vendors and partners, monitoring service level agreements (SLAs) and ensuring high-quality delivery of benefits to our employees.
- Build Data-Driven Insights: Analyze benefits utilization rates, feedback, and market trends to make recommendations for program improvements and cost-management strategies.
- Build Employee-Facing Resources: Create clear, accessible communication materials, self-service tools, and guides to help employees easily understand, access, and maximize their benefits.
Where you belong
When you join our team, you become part of a global community that celebrates diversity, fosters inclusion, and supports your personal and professional well-being.
- A Culture of Inclusion: Be yourself. We value diverse perspectives and believe that collective intelligence is what sparks true innovation.
- Flexibility & Well-being: Enjoy a flexible working environment that supports your work-life balance, backed by comprehensive health, wellness, and retirement benefits.
- Continuous Learning: Access world-class development opportunities, mentorship, and resources to continuously build your skills and advance your career.
- Purpose-Driven Work: Contribute to a team that directly impacts the lives of our employees, ensuring everyone is supported, cared for, and valued.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 460126 | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Full Time | #LI-Hybrid